Q-Is the eezy brand products are indian?
Ans-Yes the products under the brand name “eezy “ are indian make.
Q-Is there any colour choice in fabric or leatherite used on the chairs ?
Ans-Yes , all the chairs are provided in any colour leatherite or fabric
Q-Is the uphostery used is pure leather?
Ans-No , the uphostery used is not leather , it is leatherite , a fine quality of synthetic leather.
Q-Do the company give warranty on peeling or cutting of leatherite ?
Ans- No , the company will not bear any warranty on the peeling and cutting of leatherite ,it is mentioned in the warranty card no warranty on the consumables . But company can provide loose leatherite if any one require for the repair of the chair.
Q-How we can trust that this product is an eezy brand product ?
Ans-Company stitch its logo on the back of every chair which is the proof of the authenticity of the chairs.
Q-Is the silver looking base is stainless steel?
Ans- No , the silver looking base is in hard chrome.
Q-Can we dismental and rearrange the chair?
Ans- Yes, any one can easily dismental and re-arrange the chair with a little knowledge of its structure.
Q-What is the procedure of delivery of the chairs?
Ans-After receiving the order , company needs four to five working days to arrange the material and get it ready , in some circumstances company can take extra working days also . There after, the material is under gone through a quality check and packing procedure , after the qc ,the material is ready to despatch thru the suggested transports.
Q- Can we customize the chairs ? Like any change in armrest, or stitching , or base?
Ans- Yes, you can customise the chairs but company accepts a minimum order of 20 pcs to get it customise and time period shall be 15-20 working days.
Q- Can we change the wheels?
Ans-Yes, wheels can be easily changed if there is any problem or defect n the wheels.
Q- what is the price difference between the nylon base and chrome plated base?
Ans- Price difference in the nylon base and chrome base is rs 350/- per pc nett price.
Q- What is any time locking feature of chairs?
Ans- Some executive chairs have special feature of any time locking. In this we can adjust the back of the chair into three positions .This way we can adjust the back of the chair according to our comfort.
Q- How much chairs contains one bundle?
Ans- Two h/back chairs can be packed in one bundle and 4-6 visitor chairs can be packed in one bundle.
Q- Whether the company provide on site service for fitting of chairs or regarding repair?
Ans- Yes, if there is any bulk supply, then company can also send their own tecnician to assemble the chairs.